Brad left the apartment yesterday at 9:00am to play golf. I stuck around at home. Getting the place to myself for awhile sounded exciting; prior to cohabiting couplehood, when I was single and carefree, I spent a lot of time by myself. I liked it; I’d plan entire days around watching Gone With the Wind in its entirety, or baking ten different kinds of muffins, or sitting in front of the television with a bag of Cheetos tied to my head and a six-pack of diet Coke close at hand.
So I was looking forward to Saturday; I had no plans, no constraints, free to do whatever I pleased all day long. I just had one, single responsibility – I was supposed to let the Time Warner guy in to repair our cable box at 2:00pm.
That was it: Answer the phone, open the door, sit blithely by while cable was repaired, and thank him on his way out for having restored our ability to watch baseball.
Because I have a history of missing utility appointments (for instance, we didn’t have gas in the apartment for 3 weeks and it was ALL MY FAULT for being in the bathroom when Keyspan called to say they were downstairs), Brad called me on his way to the golf course to remind me about my Only Responsibility.
“So if you don’t hear the phone, or whatever, they’ll leave and they won’t come back,” he warned me.
“Got it!” I said, switched my phone to uber-vibrate so that the sound of it rattling against the table would be audible from any room in the apartment, set it down in the kitchen, and proceeded to lie on the fire escape in a bikini for the next four hours.
Just before 2:00, I walked to the front of the apartment and peered out the windows in search of the cable guy.
Two minutes later, I walked back, picked up my phone from the kitchen table, and saw the following:
1 Missed Call
Time Warner NYC
Have you ever seen Kill Bill, in which Uma Thurman’s confrontations with members of her Death List are always preceded by that wailing, high-low, two-note siren sound that really, really conveyed the panic and bloodshed to come?
I swear, as I looked at the phone, I heard that sound.
Swearing violently, I hit “callback” and ran back to the front window, nearly falling out of it as I leaned out to see whether I could still see the van.
”Time Warner, this is Robert speaking!” came a voice in my ear.
“Yes!” I shouted. “Help, I think I just missed my appointment with the cable guy!”
“Alright, ma’am,” said Robert. “I’ll be happy to help you with that.”
“Ok,” I said.
“But first,” said Robert, “Would you like to hear about our high-quality cable phone service options, which can be added to your existing package at minimal additional cost?”
“What?”
“I said, would y— “
“ No! No, I missed an appointment, you have to connect me to… to… to the appointment people! I have to tell them to come back!”
“Surely will, ma’am!” said Robert, cheerfully. There was a click, a brief silence, and then…
…classical music floated faintly from the earpiece.
I was on hold.
I was also, seriously, on the verge of a pants-wetting panic. We had been without cable for a week. This had been My Responsibility. I had Fucked It Up.
For the next ten minutes, I paced back and forth and hung out the window and made little whimpering noises into the receiver. Finally, an operator came on the line. I explained the situation. The operator made a negative, tsk-tsk sound.
“Well honey, they’re awfully short-handed today, I don’t think they can come back,” she said.
My voice jumped an octave higher than its usual register. “But I left the door open and everything, and they never even tried to come in!”
“I understand, but I’m afraid you’ll have to reschedule. I could give you a date next week,” she offered.
“Oh, shit, I don’t know,” I said.
And then – feeling so defeated and lame for having screwed up that I thought I might cry — I added, “my boyfriend is going to be so, so mad at me.”
“Honey, you sit tight,” said the operator, sounding alarmed. “I’m going to call you right back.”
Five minutes later, the phone rang. It was her.
“Okay,” she said. “They’re coming back now. You just hang in there and wait for them, alright?”
I was silent as it dawned on me what I’d basically implied in my last statement: that Brad was a hotheaded inflicter of domestic beat-downs and, had he come home to find the cable un-repaired, I might have been limping to the emergency room later that night and telling everyone that no, I hadn’t been hit in the eye with the cable box, I had just accidentally fallen on it.
I pictured her on the phone to the cable guy, saying, “You’d better get back there! If he kills her, it’ll be on your head!”
“Okay?” the operator repeated.
I considered explaining that I hadn’t meant to imply that there was potential violence in the cable remaining unfixed. I wanted to set the record straight.
But I wanted them to fix the cable more.
“Oh, that’s so great,” I said. “That’s great, that’s awesome. Thank you so much.”
“Don’t you worry about it,” she said, her voice full of sympathy. “We don’t want your boyfriend getting mad at you.”
“That’s so great of you,” I said. “I really appreciate it.”
“It’s okay, honey. I know how a man can get when he can’t watch his television.”
“Tell me about it!” I said.
And then I thought, I am SO going to hell for this.